Testimonials

Check out what our members are saying:

Excellent course! The staff is very helpful and professional. Recommend that when enrolling in the online course take it seriously as if you are going the class on a regular basis and turning in assignments as if you are in a regular classroom. The professor is very good at giving feedback within 24 hours.Highly recommend!

Charles Gary Johnson

This is one of the best Mediation courses I've ever taken.

Haya Khoury

I am very pleased with the outline of this course. Every resource that I needed to complete any assignment was accessible to me. I loved how the bonus lessons were provided to help the process of starting my own practice! Thankyou NACM!-CWheeler

Carissa Wheeler

Very informational and well developed course to further educate and certify others in mediation. Great feedback from instructor.

Heather Marie Fuss

This was a very enriching experience. More persons stand to benefit from this training program.

Orlando A. Maxwell

This course really helped me obtain a broad foundational understanding of mediation. The content was clear and presented in digestible chunks, which is extra helpful being a full-time working mom. My faculty member was also super supportive and focused on my success.

Heather D. Hussey

I have learned so much by taking this course. This knowledge will not only help me be able to offer additional services in my consulting business but also help me become better at business negotiations and incorporate conflict resolution skills with our clients. Thank you for the challenge, Kimberly Griggs

Kimberly Griggs

I have a great experience with the 40 hours course. I think this course has a good structure, and all homework helps to develop useful practical skills. I would recommend this course to those who are interested in receiving practical knowledge about the mediation process.

Anna Nechai

I completed the 40-hour mediator certification course, and I will recommend this course to anyone considering entering the field. I am so thankful that I chose NACM. Each lesson I completed provided me with an opportunity to test my understanding of the material presented. I received way more than I was expecting. I feel confident that I am adequately prepared to enter the mediation field.

Misty Buchanan

In deciding on what mediation certification program to sign up with, I went between several and ultimately landed on NACM. I am beyond pleased with the program and the information received and learned from Tanya. It was a great combination of real world experiences and practical knowledge. I fell confident in my entry into the world of mediation all because of NACM!

Nicole Wasylkiw

The Mediator Trainer Program, was extremely interesting and all the ways to make a business of becoming a trainer really showed throughout the instruction. I am so happy I passed my exam and can not wait to get my "Mediator Trainer Certification". This is a must see, interesting and well put together instruction for all to see, there are benefits!!

Rhonda Tyson

Great course in providing guidelines, processes, and many helpful resources to develop a career or continue to grow your career in mediation. Excellent, experienced instructor!Great supporting materials as well.

Denise M Oliver

Nacm is one of the best associations to become a highly qualified mediator with the necessary skills to carry out his profession in the best way possible. In addition, Ms. Tanya and the Nacm staff are always available to assist and help to the successive certified mediators to develop your private business as well, at the moment you receive the Nacm certification you could practice nationally and internationally.I highly recommend becoming Certified Mediator at Nacm.

Angela Maldonado

As an already-certified mediator with the family designation by MtMA in Montana, and a certified mediator trainer with Eckerd College Mediation Training Institute, I continue my education as a lifelong learner. Tanya's course has a perspective and substyle within the facilitative model that I appreciate and recommend. I recommend extending and using a full 60 days to really enjoy and absorb the substance while acquiring certification.

Temple L McLean

I will recommend this course to anyone considering entering the field. The course is informative and I feel prepared to successfully handle mediation.

Doreen E. Coburn

The ability to take the 40-Hour Business, Family & Divorce Mediation Training Program through NACM, provided me with the flexibility that I needed. I thought this certification course was extremely well done, as the reading assignments and exercises aligned seamlessly with the pre-recorded video for each lesson. This allowed me to better understand the material and relate to real-life scenarios. I really enjoyed the course and felt the challenge. It built confidence. I look forward to taking another class in the future!- N.A. Watkins

Ne' Presha A. Watkins

I feel very lucky that I signed up for this specific school. The learning experience was made clear and productive by the instructor. In addition, I felt that she really cared about the field of mediation and the success of her students.

Michele Clement

COURSE WAS VERY EDUCATIONAL AND USEFUL FOR LIFE'S LEARNING LESSONS.

Ashley S. Pratt

Tanya was an engaging instructor. Because of her vast experience in mediation and litigation, she could share some of her successes and tips that will help students avoid pitfalls that underscored the importance of key principles that are the foundation of the practice of mediation. I look forward to practicing the skills I learned! Thank you, Tanya! P.S. You're right about the word "free!" 🙂

Cheri Toney

I really did not know what to expect, but I had a thought in my mind and what I had in my mind was correct. I picture myself getting assistance from my instructor and the administrators and what I imagine is what happens. It was calming to know when I called the office someone answered. Their customer service is impeccable. Always friendly and very attentive to your issue. I was a tab nervous at first because I've been out of school for a minute. The motivational thought of the day for each chapter was an inspirational read. Most of all, what impressed me about the 40 hour Mediator book was I did not expect to read the little word clips throughout the many chapters. My favorite one is on page 69 and it states "Work for what you Want and be strong and persistent". This means a lot and it was placed in the right chapter at the right time. The other things I notice was the many reference that was given thought-out the book for students to expand their knowledge on various topics. I am so glad I took the course to be part of a National Mediator Program. This is my first online class and I am glad my experience was made easy. Now that I see I can do this I am looking for my next online class to be just as great.In closing, I am so glad you all left the door open for your students to reach out for any future classes or concerns. I am so happy to know I will still have access to the student portal.Thank you,Jackie S. Malcom

Jackie Malcom

A couple of months ago, I thought about changing my career, and I have resolved to opt for something where my inner skills would be of some use besides other learned ones. I came to the realization that mediation would be a good fit. While browsing the internet, I came across NACM, and I decided to register for the 40 Hour Basic Mediation Training Program. I would say that, for sure, there could not have been a better choice than this institution. I would equate this training training program at NACM to an academic one. Formally, I have never done mediation; however, now, I feel confident that I have what it takes to do well in that field because of the wealth of knowledge that I have gained from this training. Thanks a trillion!

Rodrigue Delmas

Hello, my name is Henry Brim Jr. I want to thank Tanya for providing me with the wealth of information to prepare me to become a successful member of NACM. I watch several informational seminars prior to taking the 40-hour course and I am thankful that I have now taken the first step by completing the national exam. Being non-sighted I am used to getting help to navigate throughout the sighted world. I thank god that I have the ability to now help individuals to navigate the world of conflict to a win-win resolution. helping others is what I do but more importantly, helping others will create a better world for all. In conclusion, I want to also thank my lovely wife for reading me the material that afforded me the ability to complete the course and also start this journey of mediation.

Henry W. Brim Jr.

I really enjoyed taking this class with my husband and learning so much about mediation. It was a wealth of information that was given by an excellent teacher Tanya. I appreciate the time and energy and planning that went into developing and teaching this class.

Brittany Brim

The 40-hour program was very well laid out and the instructors were always available and willing to help you if you had questions. I would definitely recommend this program to my friends.

GWENDOLYN O. ALLEN

Are you a unique freak like me?
A person who grew up deeply sensitive and empathic but didn't know what it was all for?
well, our stories might have a lot in common if you too were led to the path of mediation.
I've realized for a long time that I had a "healing presence" but it wasn't until years of being a relationship coach that I discovered how to put it to use in the world of MEDIATION and the certification program instructed by Tanya Haggins.
Finally, I had uncovered my unique life purpose and found the exact program that would offer me the skills to lead it in a professional way.
If you've never led a formal mediation but suppose you have the heart and intention to create peace in the world, then you're going to want to enroll in this program to learn what it is all about.
I was doing family interventions or mediations on my own naturally before this course--but with everything I've learned in such a short amount of time, I have 10x'ed my professionalism and necessary skills to be successful.
I love how much I truly understand how the process of mediation from beginning to end and what contributes to a successful outcome.
This course will help launch you to places you've always wanted to go and build in you the confidence and competency to believe you can do it.

Nina Mercié

The National Association of Certified Mediators 40 Hour Certification Course was excellent! It covered valuable content and Tanya was a terrific instructor. Her years of experience in mediation were of tremendous value. The course was easy to follow and I appreciated the exercises at the end of each module and the feedback that was provided in a timely manner. I am excited to add 'Certified Mediator' to my credentials.

Robin J Keehn

Had a great experience. My education prepared me so that I can operate my own mediation practice. I have recommended others to seek their education . Thank you.

PK Jordan

East Valley Mediators

The National Association of Certified Mediators (NACM) is an excellent organization. The peer-to-peer, as well as, the instructor interaction has enabled me to glean insight and value to become a better mediator and person.

NACM is truly at the forefront of the mediation industry and will always be so.

Dr. William Harrison

I became a Mediator because of my own divorce experience. I wanted to educate others all about the emotional and financial damage of protracted litigation and a biased, unpredictable legal system, while offering a viable solution.

In my view, mediation isn’t an alternative to litigation, litigation is the alternative to mediation.

Lori Grover

RI Divorce Mediation Center

This has been one of the best prepared and presented training courses that I have been exposed to, for any subject matter. Our class members have all expressed gratitude for the transfer of this valuable information and resources. I am excited to have the opportunity to apply what I have learned so I can help others with mediation needs and train other mediators. I would recommend this series of courses as they will assist you in developing a successful mediation business. We have received great subject content, a strong marketing strategy, and a plethora of online resource recommendations. These are all invaluable to a new or existing business for their eminent business development and growth. Thanks, NACM!

Sandra Heard

This mediation marketing course was so helpful in assisting me to start the marketing process for my mediation business. Our instructor Tanya Haggins is an excellent teacher, who provided us with not only valuable information but multiple resources for obtaining our goals. Guest speakers and instructional videos were easy to understand and walked us through processes we will need to set up successful marketing. I highly recommend NACM courses.

A. Riesel

Tanya Haggins is THE TRUTH AND THE LIGHT! She provides not only the tools you need to succeed but the motivation to stick with your goals. She and her courses have been a blessing to me and I'm sure to others and all she encounters.

Nicol M. Brown

This course has been extremely informative and helpful. I am grateful for everything I have learned about Mediation and Conflict Resolution and look forward to applying this in my future career!

Sarah A. Melvin

NACM, and instructor Tanya, have delivered an excellent training in the Mediator Trainer Program. You will not be disappointed.

I am entirely satisfied, even enthusiastic, that mediators seeking a trainer certification use this program.

Steven Patrick Keely

Enjoyed the course very much.

Marla Dulitz Feld

This program was a Godsend. Just as Covid shut down the world, I was able to complete this at home, in total quarantine, at my own pace.

It was perfect with little ones homeschooling and my desire to avoid live class.

It also gave some historic background which helped me understand the societal need for mediation.

Chantale L. Suttle

 A deep dive into the details of making yourself and others great mediators, changing the world one conflict at a time. Professor Haggins offers real-world advice which is powerful for anyone on this mediation journey. She offers a step-by-step process to grow your mediation business the right way.

Bridgett Ward

I pinch myself from time to time when I think of how I discovered this excellent organization. From the very beginning of the 40-hour course, I knew that I was connected with a stellar place.

All of the training components are top notched. This includes the mediator training course. NACM prepared me to be successful. It is now up to me.

Karen Susan Days

Tanya did an amazing job! I definitely found the course very information and useful in advancing my mediation practice as well as teaching students.

William John Hempstead, Jr.

This is an amazing program that is very interesting.
The modules are very in-depth and if you have the time to invest in learning these skills, I am sure that you will enjoy them.
Our instructor made each session an engaging experience. This is a fantastic course and I highly recommend it to others.

Dr. Lydia Willingham

I found the Marketing for Mediation Training to be very informative and thorough. The speakers were knowledgeable and experienced. The resources provided are helpful. Professor Haggins is a dynamic, supportive and energizing instructor.

Dr. Stacey Williams Porter

Participating in NACM 40-hour certification is well worth your time and effort. The instructor, Tanya Haggins, is excellent, responsive, and anticipates what challenges there might be regarding the assignments. Even though the course was 100% virtual, it was interactive through assignments and felt ‘live.’ Do not be surprised if it takes you quite a bit more than 40 hours to truly master the course materials. I feel prepared to tip-toe into whatever mediation opportunity comes my way.

 

 

Beth Masterman

Letter of recommendation: National Association of Certified Mediators

Instructor: Tanya Haggins

I am honored to testify on the program and course work offered by National Association of Certified (NACM) Mediators. I have been a Professional trainer and adjunct business instructor since 2006. This program is the only program that teach and have taught step by step a skill, business creation and business marketing in real time and relevant.

My experience has shown me as an introduction of business and marketing are concepts without real live application. NACM provide relevant application in specific skills, real programs and step by step instruction and demonstration to software systems we will need to use to employ our business and system to run our businesses.

The instruction was clear and on point to everything we needed to be successful mediators, start, or improve our businesses. The resources provided are useful and enable us to meet the needs of our clients and provide a professional environment.

I personally have been struggling to transition my business from a paperwork start-up to a functional, credible business that making a profit!
National Association of Certified Mediators I thank you for your energy, excitement, and opportunity to gain experience with the new tools for my toolbox!

Jeff Kennedy, US Army retired, MAOM, MSHRL, MSCM
HOPE: Helping Other People Excel
You Cannot Be What You Cannot See

Jeffrey Drake Kennedy

The NACM 40 hour course was a fantastic introduction to the mediation industry.

The coursework was relevant and detailed and the lesson activities did a solid job of helping me apply what I learned in each lesson.

I would recommend NACM to anyone interested in formal training and education in this field!

 

James Owsley

The training was excellent. It covered all the aspects of marketing I was hoping for. I've discovered online marketing gurus who claim they can accelerate your business, but their prices were in the thousands. It's hard to believe that so much great marketing information came from this course at such an affordable price. Kudos!

Omar Antonius Battle

I went into this program not knowing what to expect. I have learned so much in this Marketing class. Basically, it could not be more simpler. For me, it’s probably going to take a bit of time to reach my starting goals, but because of the excellent training I received, I’m going to make this learning experience a tool that I will always live by.

Cordelle Young

Thoroughly enjoyed the class! I received more information than I ever have in mediation training.

Thanks!

Terry C. Dysick

I have taken a few courses with NACM and I loved all of them. I love the motivational videos at the beginning. NACM provided all the necessary tools to start a successful company.

Lytanya N. Brown

I am so grateful for my experience with NACM. I learned about the skills needed to work with others and the information necessary to be participating in actual mediations. I deeply appreciated being able to call in to office hours with my instructor and ask all sorts of questions.

Juliet Beck

Dr. Haggins is an amazing instructor who goes above and beyond to meet the needs of her students. She has given our class MORE than we expected in terms of value and tools to use to develop us as professional mediators. I wholeheartedly reccomend NACM to anyone seeking to understand mediation as a career.

Dr. Horace A. Buckley

The Course was amazing! I feel more empowered to do what I feel I am obligated to do. After being convicted of a federal drug conspiracy and doing 18 years in prison. This mediation program has allowed me to begin my journey to giving back to the community. After speaking with Ms. Haggins she helped me in advancing my goals in a way I never imagined. THANK YOU! I cannot tell you how much this means to me and my family and will mean to the community. Thank You.

Eric Martin Van Buren

This is a great course! Having gone through family mediation as a customer, I can attest to the effectiveness of what was taught and I looking forward to using this information to start my own family mediation practice!!

Mark Leander Parham

Completing the NACM 40 Hour Mediator Training Program was a great experience. I was very nervous about it. But...NACM provided me with all the tools I needed to succeed. My teacher Tanya Haggins was exceptional. I look forward to taking more training with NACM to be the best and knowledgeable and prepared mediator for the people I will represent.

Barbara Mallory Caraway

I am extremely pleased with the services I received from the National Association of Certified Mediators.

The experience was invaluable actually, this course gave me the confidence in that I felt I was ready to mediate.

The reading assignments along with all the other materials were on point.

Arlene Maria Cruickshank

Enjoyed the process, classes were challenging and informative. Thank you

Craig F. Harrison

I am thrilled to have gone through such a well-designed course to become a nationally certified mediator! It feels amazing and I am thankful for this great organization that facilitated this training.

Corey D. williams

It has been a real pleasure taking this course. It contains much more than I thought.

Excellent professor( instructor) and program. It has totally changed my life.

As an ESL speaker who moved to The U.S. from another country, it opened new horizons and hopes.

Thank you for everything.

Dora P. Valenzuela Araujo

I am so excited to have found and participated in the Mediation Certification Course online. I will be able to use the credentials for my new business, Amicable Division, offering a professional, trained mediation service.

Terrilynn Marie Hammond

I just completed the 40 Hour Basic Mediation Program and was very satisfied with the course materials, the way the material was presented, and the support. I emailed my instructor once and she responded within minutes of my message. I feel as though I am prepared to begin a career as a Mediator!

Barry Margolis

I really enjoyed this course, the assignments were very intense and made me understand the practical practice of mediation.

Alexandra Mohrmann

I very much enjoyed this course and learned so much about the mediation profession. I'm looking forward to applying these skills and this knowledge in the future. Thank you!

Amy Zabokrtsky

It is an excellent program, has very useful and important information, I feel very prepared and confident with the knowledge I've gained with this Certification course.

Thank you very much!

ANDRES ESPIN R.

Tanya Haggins, my instructor, was very helpful and made herself available to me when I requested further assistance. Thank you, Tanya!

Jennifer Downing

Thank you for all your support and for the opportunity to receive the National Certification as a Mediator. It was a great course and a wonderful experience.

Alberto Ríos

This program was amazing. It was easy to follow, manageable with my busy schedule, and provided excellent feedback to ensure that I was on the right track. I would gladly recommend this program to anyone.

Sidney M Stubbs

This course was very informative and also helped me advance my skills and critical thinking. I look forward to being an effective mediator and helping people and businesses in resolving disputes efficiently and collaboratively.

Richard Browne

Awesome program in Mediation.

Dr.Van Williams

Thank you for this Certification Opportunity. I learned a lot about Mediation and got a new and great motivation for my Career.
I am proud of myself. This course was helpful. I am grateful to all of you.
Let's go to the next level.

Wendlassida Alain Berenger Ouedraogo

This self-paced, mediation certification program is a great way to get certified in a meaningful way on your own time. I received timely feedback and answers to a few questions. I will definitely refer back to the course materials as I move into my mediation practice.

Sarah Schriber

This program is comprehensive, rigorous, and intensive. Every lesson, test, and practical exercise were thoughtfully developed to ensure learning objectives were achieved.

Claudia M. Belton-Carr

I made the decision several years ago that I was interested in becoming a Mediator. I started my research to determine where I wanted to be trained. I decided on the National Association of Certified Mediators. Once, I determined the day I would like to start I contacted NACM, I spoke with Barbara Furr. She was very professional and provided me with all the information I needed to get started. 

Janice A Collymore

I would really like to say thank you for being the kind of teacher that demands a student remit work until there is an understanding of the material. I really appreciate all of the fun videos and the kind words that kept me going. I thank you from the bottom of my heart for being a great teacher.Sincerely,Cheryl M. Coker

Cheryl M. Coker

The reading materials are great, and I learned a lot! Thanks

Robert Keith Whyte

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877-850-0052

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NACM is the largest professional certification association in the world for mediators. Through our numerous members, NACM provides certification examinations, training, continuing education… 

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